Hung Yu Electric, through practical experience from various units and with reference to AA 1000 standards and GRI guidelines, evaluates the impact and relevance of various stakeholders on the company's operations based on the five major principles of Dependency, Responsibility, Tension, Influence, and Diverse Perspectives.
Through surveys and discussions, seven major categories of stakeholders are identified, including employees, customers, shareholders/investors, suppliers, non-profit organizations, neighboring communities, governments, and media. Hung Yu Electric values the voice of stakeholders and has established direct two-way communication channels with them to understand their concerns and continuously improve the company's performance in sustainable development. The communication methods and frequency are detailed in the table below.
|
Category
|
Focus Topics
|
Communication Methods and Frequency | Communication Results and Feedback |
| Employees | • Employee rights and benefits • Corporate governance • Health and safety • Talent attraction and retention • Talent development and training • Labor-management relations |
Daily: Manufacturing department morning meetings Weekly: Business unit operation meetings Monthly: Business unit monthly meetings / Health services Quarterly: Labor-management meetings Annually: Year-end meetings / Employee feedback surveys Irregularly: Education and training programs Contact Window: hr@hyec.com.tw |
Labor-management meetings held once every quarter Year-end meeting held once every year 1,394 hours of employee training completed 36 on-site health service sessions provided 1 employee health examination conducted 0 internal complaints reported Questionnaire surveys: Overall employee satisfaction survey: Once per year / Coverage rate: 24.63% / Satisfaction score: 3.78 out of 5 |
| Customer |
• Information security • Customer privacy • Product safety • Operational performance • Ethical management • Innovation & R&D |
Annual: Customer satisfaction surveys Irregular: Visits / Phone calls / Emails Real-time: Company website / Press releases Contact Window: Official website / Account managers Contact Number:(02)2681-8008 Whistleblowing Mailbox: service@horngyu.com |
• All customer satisfaction survey results were satisfactory • Customer issues are handled immediately by the sales team • Product issues are assigned and handled promptly • Smart Energy Week |
| Shareholders/Investors |
• Financial performance • Corporate governance • Risk management • Innovation & R&D |
Regular: Shareholders’ meetings / Board meetings Regular: Annual reports / Financial reports Irregular: Investor conferences / Material information announcements Investors (Potential Investors): Personal visits / Phone calls / Press releases Email: ir@horngyu.com |
• Shareholders’ Meeting: 1 meeting held in 2025 • Board Meetings: 9 meetings held in 2025 • Investor Conference: 1 conference held in 2025 • Investor meetings conducted • Material information announcements released |
| Suppliers |
• Ethical management • Corporate governance • Risk management • Energy and greenhouse gas • management |
Irregular: Visits / Phone calls / Emails Regular: Supplier evaluations Public Information: Company official website Contact Number:(02)2681-8008 |
• Supplier evaluation questionnaire surveys conducted • Annual year-end banquet celebration |
| Non-profit Organization |
• Ethical management • Energy and greenhouse gas management |
Annually: Sustainability Report Irregular: Meetings / Personal visits Real-time: Company website / Official Facebook page Real-time: Phone / Email |
• Actively participated in related courses and activities |
| Neighboring Community |
• Occupational health • Safe energy • Greenhouse gas management |
Annually: Sustainability Report Real-time: Company website / Official Facebook page Real-time: Phone / Email |
• Blood donation campaigns • Engineers’ mountaineering team • Care programs for elderly people living alone |
|
Government
|
• 公司治理 • 風險管理 • 能源與溫室氣體管理 |
不定期:政策研討會 不定期:公文、會議、電話 不定期:Email/公開資訊 不定期:金融檢查、專案會議 聯絡電話:(02)2681-8008 |
• 即時回覆主管機關詢問 • 主動參與相關會議及課程 |
|
Media
|
• 財務績效 • 創新研發 |
每年:永續報告書 即時:公司網站、官方臉書 不定期:公開資訊觀測站 不定期:專訪/新聞稿 |
• 邀請媒體參加活動 |