Hung Yu Electric, through practical experience from various units and with reference to AA 1000 standards and GRI guidelines, evaluates the impact and relevance of various stakeholders on the company's operations based on the five major principles of Dependency, Responsibility, Tension, Influence, and Diverse Perspectives.
Through surveys and discussions, seven major categories of stakeholders are identified, including employees, customers, shareholders/investors, suppliers, non-profit organizations, neighboring communities, governments, and media. Hung Yu Electric values the voice of stakeholders and has established direct two-way communication channels with them to understand their concerns and continuously improve the company's performance in sustainable development. The communication methods and frequency are detailed in the table below.
|
Category
|
Significance to the Enterprise |
Focus Topics
|
Communication Methods and Frequency | Communication Results and Feedback |
| Employees | Key talents for company operation and growth, supporting daily operations and continuous innovation | Occupational health and safety employee training and financial performance |
Daily: Manufacturing Department Morning Meeting
Weekly: Business Unit Operational Weekly Meeting Monthly: Business Unit Monthly Meeting Quarterly: Employee Satisfaction Survey, Labor Union Meeting Annual: Year-end Meeting, Employee Feedback Fixed Contact Window: HR@hyec.com.tw |
. Quarterly labor union meetings
. Annual year-end meetings . Questionnaire survey (Employee dining hall quarterly, annually once: Total of 155 surveys this year) |
| Customer | Significant data on revenue sources and product/service improvements, related to corporate competitiveness |
Information Security and Customer Privacy Operation with Integrity Innovative Research and Development |
Annually: Customer Satisfaction Surveys Irregular: Dedicated visits, phone contacts Contact Method: Customer Service Desk (02)2681-8008 Irregular: Official website contact, business manager contact window |
Annual customer satisfaction surveys all satisfactory Timely handling of customer issues by the business |
| Shareholders/Investors | Provides financial and governance support, impacting the company's sustainability and capital market trust |
Financial Performance Corporate Governance and Risk Management Innovation and Research & Development |
Shareholder Meetings: Held annually to report company performance and communicate with shareholders Board Meetings: Held quarterly Investors (Potential Investors): Irregular dedicated visits, teleconferences, press releases Annual Reports, Financial Statements: Published annually, quarterly Announcements of Significant Information: Irregular |
Shareholder Meetings: 1 held in 2024. Board Meetings: 11 held in 2024. Investor Meetings: Announcement of Significant Information: |
| Suppliers | Assist in stable production and quality, a key partner for operational efficiency and sustainable supply chain |
Sincere Operations Corporate Governance and Risk Management Energy and Greenhouse Gas Management |
Irregular: Visit, Contact | Periodic visits and contacts |
| Non-profit Organization | Promote public cooperation and advocacy on issues to enhance the company's social participation and influence |
Integrity Management Energy and Greenhouse Gas Management |
Annual: Sustainability Report Irregular: Meetings Irregular: Visits Real-time: Company website, Official Facebook Real-time: Phone or Email |
Proactive Participation in Related Courses and Activities |
| Neighboring Community | Part of company operations environment, maintaining good relationships helps local integration and image building | Occupational Health and Safety, Energy and Greenhouse Gas Management |
. Annually: Sustainability Report . Instant: Company Website, Official Facebook . Instant: Phone or Email |
Irregular community activities |
|
Government
|
Provide policy and legal guidance to ensure company compliance and sustainable development |
Corporate Governance and Risk Management Energy and Greenhouse Gas Management |
Irregular: Policy Seminars, Discussions Irregular: Official Documents, Meetings, Phone Calls, Emails and Public Information Irregular: Financial Inspections, Special Meetings Contact Method: Compliance (02)2681-8008 |
Real-time response to managerial inquiries Proactively participate in relevant meetings and courses |
|
Media
|
Important bridges for external communication and image transmission, enhancing social trust and visibility |
Financial Performance Innovation and R&D |
Yearly: Sustainability report Instantly: Company website, official Facebook Periodically: Public information monitoring station Periodically: Special interviews Periodically: Press releases |
．Invite media to participate in activities |
Manage energy usage and carbon emissions, promote energy-saving and carbon reduction actions, respond to climate change and net-zero goals, establish renewable energy usage, water conservation, energy conservation, waste recycling, and greenhouse gas inventory data.
- Make improvements in production, transportation, and energy use by adopting more energy-efficient, low-carbon technologies and products, thereby reducing greenhouse gas emissions.
- Establish a green supply chain, prioritize green procurement, and establish a comprehensive green recycling system.
- Actively promote the use of renewable energy, install solar power systems on factory rooftops.
Financial Performance
Financial Performance
Compliance with Internal Audits, External Certifications, Legal Regulations, Monthly Performance Evaluations, etc.
Integrity management
Through corporate integrity management policies, SASB standards, legal regulations, whistleblower systems, and confidentiality mechanisms, etc.
Innovative Research and Development
Digital transformation guidance, low-carbon product development and management principles, ISO management systems, technical seminars, etc.
Information security and customer privacy
Regular cybersecurity maintenance, strengthening system protection, anomaly monitoring capabilities, ISO 27001, etc.
Occupational Health and Safety
Protective equipment, health check-ups, ISO 45001, operational environment monitoring, on-site medical care, etc.
Employee training and development
Education training management methods, performance management methods, Labor Standards Act, TTQS assessment, etc.
Energy and Greenhouse Gas Management
ISO 14067, Water Resources, Legal Regulations, Rooftop Solar Power Supply, etc.
- Protect the information of the company's business activities, avoid unauthorized access, and ensure confidentiality.
- Protect the company's business activity information, prevent unauthorized modifications, ensure accuracy and completeness.
- Establish an information business continuity plan to maintain the company's business continuity and ensure availability.
- The company's business operations comply with the requirements of relevant laws and regulations, ensuring legal compliance.
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Write one or two paragraphs describing your product or services. To be successful your content needs to be useful to your readers.
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Section Subtitle
Write one or two paragraphs describing your product or services. To be successful your content needs to be useful to your readers.
Start with the customer – find out what they want and give it to them.